Technical Support
Dao De Jing is designed to work without an account. Core chapter text, translations, notes, display settings, and bundled audio are available inside the app.
Before Requesting Help
- Confirm that your device is running a current iOS or iPadOS version supported by the app.
- Close and reopen the app if playback, reading display, or theme settings do not update immediately.
- Check the app settings for language, default audio, pinyin display, font size, line spacing, and theme preferences.
- If audio does not play, confirm that the device is not muted and that the system volume is turned up.
Useful Information to Include
When contacting support through the App Store support channel, please include:
- Your device model, such as iPhone or iPad Air
- Your iOS or iPadOS version
- The app version
- The chapter number involved, if the issue is related to reading or playback
- A short description of what happened and what you expected to happen
Privacy and Account Questions
The app does not require account registration and does not collect personal information in the current release. For more detail, review the Privacy Policy.
Contact
Please use the support channel shown on the App Store product page for this app. If a direct support email is added in the future, this page will be updated.
技术支持
如果你遇到阅读、拼音显示、主题设置或音频播放问题，请先检查系统音量、App 设置，以及当前设备系统版本。联系支持时，请提供设备型号、系统版本、App 版本、相关章节和问题描述。